Why Rochen? What's Our Secret Sauce?
The goal is simple: Make your site load as fast as possible, maintain the best possible uptime and make available to you a team of certified engineers who will not mess you around and can be called on anytime for fast and knowledgeable assistance. Literally weekly in the hosting industry companies try but fail to manage this.
Through years of hosting experience, by hiring the best hosting experts, by deploying the best servers and hosting infrastructure and by focusing our niche we have achieved this goal. Rochen do not provide hosting solutions that target lots of different markets. All we do is provide business class, reliable, high performance hosting solutions and ensure they are supported by the best people in the web hosting industry. We are specialists in our field.
Many of our customers come to Rochen to host their Joomla powered websites, WordPress powered blogs or phpBB powered discussion forums because of the high levels of performance and reliability we can offer and because our platform supports all of these applications right out of the box. Although these three applications, in particular, are extremely popular with our customers our hosting platform is tuned for virtually any dynamic application that is powered by PHP and MySQL. Quite simply put, with your website hosted at Rochen it will load fast and will have reliability that keeps your visitors happy and makes your job as the webmaster or hosting reseller significantly less stressful than it would otherwise be.
Rochen cut out the middle man. Unlike a lot of budget or start-up web hosting providers, we own all of our servers, switches and other infrastructure outright. We do not simply lease dedicated servers from a larger data center. This allows Rochen sole management over the hosting service we are delivering. We also only employ the most qualified engineers and do not outsource any part of the support process.
Rochen Quick Facts:
We could cover literally pages with facts about Rochen, but here are some you may find interesting.
- Nearly eight years hosting experience, founded in July 2000 by Chris Adams. We know what works and what doesn't.
- Certified engineers (e.g. RHCE, CCNA) available 24 hours per day, 7 days per week - even on Christmas Day.
- Rochen host all of the official Joomla websites and are a proud supporter of the project and the wider open source world. Our team is also proud to have been nominated as a finalist twice at the UK Linux Open Source awards.
- We have hosted customer events in London, UK; Sydney, Australia and Vancouver, Canada within the past year alone. We enjoy taking customers for dinner or a coffee to catch up face to face. Rochen events are hosted throughout the year and are open to all of our customers. In the past we have also hosted events in Edinburgh, Scotland; Chicago, United States and San Francisco, United Sates.
- We are constantly innovating with additional free-of-charge services such as Rochen Vault which backs up your websites off-server and allows data to be restored from points in time over the past 30 days. Data can be easily restored via the Rochen Vault website.
- Every hosting and reseller plan is hosted on a server with hardware RAID10 and fast Seagate Cheetah 15,000 RPM Serial Attached SCSI (SAS) drives. We don't cop out with lower cost RAID setups like RAID1 or RAID5 or lower cost SATA-II or IDE hard disks. Seagate 15K SAS drives with RAID10 is not only ultra reliable but provides very high performance and throughput.
- We utilize next generation AMD Opteron High Efficiency (HE) CPUs instead of regular Opteron's to reduce the power consumption of our servers and do our bit to help planet Earth.
- Well over 10,000 users have joined our Customer Forums providing an excellent peer-to-peer support channel in addition to the official support we offer you via the My Rochen customer portal.
- Our teams in the United States, United Kingdom, Canada and Australia come to work each day with a passion for what they do and are constantly working behind the scenes to ensure we deliver a stellar hosting service.
- Rochen is 100% net cash flow positive, we do not have any external investors, we are debt free and do not even maintain an overdraft facility with our bankers. We are in the hosting industry for the long haul.
I know from experience that choosing the right web hosting provider or reseller partner to work with is probably one of the most important decisions a business owner will take. I hope that by reviewing the various pages on this website, visiting our customer forums, downloading our Adobe PDF documents and reading our team blog we can convince you that Rochen is truly a different kind of hosting partner to work with.
If you have any questions you would like us to address then please don't hesitate to get in contact with us or drop a post into the pre-sales questions section at our customer forums. Although I do try to sleep and take holidays sometines, you can also email me directly: chris@rochen.com.
My team and I look forward to welcoming you aboard as a Rochen customer!
Yours Sincerely,
Christopher G.A. Adams
Founder and Chief Executive Officer